American Express Global Business Travel has expanded the capabilities of its virtual agent for Egencia customers as well as added a new AI-powered data and reporting tool.

Southwest Airlines has started charging baggage fees, ranging from $35 to $45 for checked bags, aligning with similar fees from other U.S. carriers.

JTB Business Travel has launched a travel management platform for clients built on Spotnana technology, the travel management company announced. The TMC's Teal serves as a single platform for ...