Everyone wants to talk about AI. Many companies are actively investing in artificial intelligence. Strategies are drafted, vendors are selected, pilots are launched. Although AI is expected to deliver ...

Indian information technology solutions provider Mphasis has opened a new Centre of Excellence for Financial Services in ...

The countdown to automation is no longer abstract—it’s already underway for many white-collar professionals in the United States.

President Trump has re-designated Cuba as a state sponsor of terrorism, reviving stringent restrictions on travel and ...

French tech and outsourcing major Capgemini has announced the acquisition of Mumbai-based BPO firm WNS in an all-cash deal worth $3.3 billion, positioning itself at the forefront of the fast-evolving ...

While most companies were beginning to tinker with AI tools after ChatGPT’s viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...