Starbucks CEO Brian Niccol earned a reputation on Wall Street as a miracle worker for wounded restaurant brands like Taco ...

Digitization may be necessary for many businesses’ continued success, but in our increasingly complex world, what companies really need to do is build new forms of competitive advantage and ...

In Starbucks’ world, the “partner” refers to the company’s employees. It’s the person wearing the green apron, the barista, ...