Investigation finds Kroger uses customer data to estimate income and target discounts—sometimes inaccurately. Shoppers with ...

So what it means is many people will get personalized discounts. A lot of people love discounts and it’s a free loyalty ...

Millions of Kroger shoppers swipe or enter their loyalty card at the checkout every day, allowing the retailer to tabulate ...

The personalized customer experience that came naturally to shopkeepers of the past is generally missing in today’s rapidly ...

The investigation was spurred by Kroger workers in Colorado, "who are currently in labor union negotiations with the company ...

Food retailers are taking advantage of Memorial Day weekend to showcase discounts and highlight their private brands.

Tarts, Pringles, Eggo and many other well-known grocery brands, is perusing data suppliers in pursuit of purchase data to ...

Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.

A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...

Marketing departments employ various tactics to create and maintain brand loyalty, including monitoring buying trends, analyzing spending data, and designing advertising campaigns targeting ...

The union that represents King Soopers and City Market employees in Colorado has made the discrepancies an issue in contract ...

One shopper recently noticed that there seemed to be no new offers on the M&S Sparks card (loyalty card ... much loved retailer has not reported any data breaches so it would seem that for ...