Chipotle’s CEO Brian Niccol has been widely mocked for his response to customer complaints that the restaurant’s portion ...

Chipotle CEO Scott Boatwright says his company uses AI to carry out a chunk of HR-related tasks. Here are some of the ...

Ava isn't a real person. "Ava Cado" is the name of Chipotle's AI hiring platform, built by a recruiting software firm called ...

Aside from overstepping, Miles cites a COO’s failure to align tightly with the CEO as another succession roadblock.