Usually Amazon has a fairly basic refund policy. It works like most retail stores in that you have to get the item back to the retailer in a limited amount of time. The company makes the details very clear on its website: Related: After bankruptcy,

Refunds are being issued as Amazon faces a lawsuit in federal court over its alleged failure to respect its return policies.

Amazon is facing a lawsuit for allegedly reversing customer refunds after product returns. HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later.