How can executives create a resilient growth strategy when there is little to no clarity about what the future holds? Even ...

Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...

As more retailers fulfill online orders from local stores, customers are increasingly receiving orders with missing or ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

While change has always been difficult, we have now entered an area in which it is continuous rather than episodic. Employees are tired and morale, productivity, and innovation all suffer as a ...

As consumer demand for sustainable products grows, more and more sellers have begun adding labels to their products to indicate various kinds of sustainability certifications. These labels such as ...

What exactly is a digital transformation, and how can you lead one successfully? Often guiding a digital transformation requires rethinking how your company creates value, its strategy, and the ...

June 18, 2025 Most businesses are built on a linear model: take, make, and discard. But that norm is reaching its limits, and leaders are under pressure to find smarter, more sustainable ways to ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, however, don’t have the option to bring employees back on-site, for a ...

June 10, 2025 As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To ...

How to assess whether it can hold up against competitors, shifting market dynamics, and unexpected events. While many teams and organizations engage in scenario planning, most don’t go far ...

May 28, 2025 Rafi Mohammed, founder of the consulting firm Culture of Profit, says a crisis or recession is not the time to panic and slash prices. He says leaders should instead reevaluate their ...