Klarna's New Star. Move over, chatbots. Klarna just introduced the AI avatar of its CEO, Sebastian Siemiatkowski, to deliver ...

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" ...

After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using ...

Other than AI Siemiatkowski admission, it wasn't obvious that this was AI. There were only a few subtle signs.

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

Klarna's CEO Says AI Can Take Over All Jobs, Including His Own. According to Klarna's first quarter 2025 results, the company ...

Klarna’s AI replaced 700 workers. It’s trying to bring them back after losing $40bn in value - Klarna’s CEO has suggested ...

Klarna and Duloingo have been ... “To clarify, AI isn’t replacing our learning experts—it’s a tool they use to make Duolingo better. Everything we create with AI is guided by our team ...

“While Klarna pioneered the use of AI in customer service with groundbreaking results, this strategy will now evolve to the next level,” Nordstrom said in an email. “AI gives us spee ...

Facepalm: As companies fall over each other replacing real employees with AI that doesn't ... work that has prompted Klarna's hiring spree. Some people refuse to use a company's services if ...

After years of depicting Klarna as an AI ... humans after the AI approach led to “lower quality.” An IBM survey reveals this is a common occurrence for AI use in business, where just 1 in ...