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Here are four steps to file a complaint against your bank and what else to know. 1. Work with your bank When an issue first arises, do your best to work with your bank’s customer support team.
You can file a complaint about your situation with the Federal Trade Commission, which may make you feel better, though they say they don’t investigate individual complaints.
The CFPB’s website includes a dedicated filing page where you can find the portal to submit a new complaint, in addition to resources detailing what should be included in the filing.
In addition to filing complaints against the employers based on federal laws, employees may be able to contemporaneously file complaints with state agencies based on their states' employment laws.
File a complaint online by visiting www.surveygizmo.com/s3/4488026/DQA-Complaint-Intake-Survey and filling out the form. Or you can call 608-266-8481 or 800-642-6552 and leave a message.
After verifying your email, you can start the filing process. A step-by-step guide to filing a CFPB complaint Step 1 The first part of the filing is guided.
Send more complaints. You can generally make one complaint per issue and per bank through the CFPB, but there are other sites like the Better Business Bureau and Twitter where your bank may respond.