Meta unveiled substantial WhatsApp Business features to its WhatsApp Business Platform. The announcement was made at Meta’s Conversations conference in Miami. The new updates aim to allow ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable brands to communicate more effectively with customers.

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have landed.

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

Meta rolls out WhatsApp ads and Channel subscriptions as part of a strategy to make money from the app.

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Meta has announced major enhancements to the WhatsApp Business Platform at its global Conversations event held in Miami on July 1. These new features are ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage campaigns across WhatsApp, Facebook, and Instagram from one centralised ...

The third and most significant change for customer support teams is the rollout of voice and video calling on the WhatsApp Business platform. Once customers opt in, businesses will be able to place or ...

WhatsApp is rolling out new features to make it easier for businesses to reach customers, manage campaigns, and offer support—all from one place. Announced at Meta’s Conversations 2025 conference in ...

WhatsApp’s Updates tab features let you reach 1.5 billion daily users through promoted channels, subscriptions, and Status ads. WhatsApp is rolling out three major updates to its “Updates ...

Meta is adding three ad features to WhatsApp. This represents the company’s most significant monetization push for the messaging platform, which has become a global communication standard across ...